Service Intervals for High Mileage Vehicles in Charlotte NC

May 15th, 2012 by citychevy

Nowadays, everyone in Charlotte, NC is paying more at the gas pump. For some families in the greater Charlotte area, it adds up to several hundred dollars every month. That’s got to come out of the budget somewhere. Throughout North America, people are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Charlotte, NC roads have over 75,000 miles on them. The average age of vehicles is over nine years. And most people in Charlotte can’t afford to be stranded or inconvenienced by a break down. So following a regular maintenance schedule, like our personal diet and exercise plans, is actually critical to preserving your investment.

Knowing what to do for a higher-mileage vehicle can be challenging because many owners’ manuals don’t publish service intervals after 60,000 miles. It just means that you need to be better at keeping records and planning your preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you’re past the tables in your service manual. For example, a service might be recommended every 15,000 miles. Well, just keep doing it every 15,000 miles for as long as you have your car.

Now higher mileage engines operate under more stress. Some experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners’ manual or service advisor at City Chevrolet to see if the severe service schedule is right for your vehicle.

And keeping up with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your SUV.

The second benefit is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry-out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain special additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Charlotte, NC area need repairs and replacements that newer ones don’t. Things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage vehicle, a couple of relationships will become pretty important. The first is with your service advisor at City Chevrolet. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget, and for the Charlotte, NC area driving conditions.

The next relationship is with your vehicle itself. We’re not talking about naming your car or tucking it in at night. We just mean – pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to your service advisor at City Chevrolet and head off problems. We can’t do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Charlotte, NC roads.

Take a look at the attached automotive tips video from AutoNetTV

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Your Well Trained Technician At City Chevrolet

May 8th, 2012 by citychevy


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When your SUV breaks down, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in Belmont, you need to back on the road as soon as possible – with the problem fixed right the first time.

If you’ve ever checked into some of the technician training City Chevrolet professionals receive, you may be surprised at how much knowledge and skill goes into diagnosing and repairing a modern car. Let me give you some perspective. Today there are four cylinder engines that make more power than the V-8’s in luxury cars twenty years ago. I mean a new V-6 Toyota Camry could beat Sonny Crocket’s Ferrari in a race to sixty.

Your Well Trained Technician At City Chevrolet

Our engines are more and more powerful and at the same time their fuel economy keeps inching up – even with steep Belmont gas prices. And they’re so reliable. This is all due to engineering. But the advances come at the price of simplicity. The modern cars driving around Belmont roads are so much more complex from a mechanical standpoint that it makes your head spin – not to mention the electronics.

Some cars have several networked computers controlling most of the engine functions and many other vehicle functions as well. Belmont motorists take all of this sophistication for granted – but somebody has to fix it when it breaks. It’s a real challenge for City Chevrolet technicians to keep up, but we work hard to stay ahead of the technology. It requires a high level of commitment on the part of the technician and the Belmont service center as well.

In addition to the training, there’s the financial commitment to purchase the diagnostic and repair tools. City Chevrolet technicians receive training through a combination of formal classroom training, training provided at City Chevrolet by parts and equipment manufacturers, on-line courses and home study courses.

There are many independent certifications available at City Chevrolet all the way up to Master Technician. The ability to repair your SUV requires a strong combination of training and resources. No one can know everything, so Belmont auto service centers subscribe to data services, technical libraries and even on-line communities that can help them when they run into a difficult problem.

It’s like those medical diagnosis shows on TV. Here are the symptoms – what’s the diagnosis and treatment? Diagnosis is every bit as much an art as a science. At City Chevrolet, we want everything to be simple, straightforward and cheap – but sometimes it just isn’t.

So try to be more relaxed next time you bring us your SUV. You’re in good hands.

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City Chevrolet On Your Serpentine Belt

May 1st, 2012 by citychevy

Today we’re going to be talking about serpentine belts for our Charlotte NC customers. Let’s start by talking about the accessories that are driven by the serpentine belt. First is the alternator. That’s the device that makes electricity to power the vehicle and recharge the battery. Then there’s the air conditioning compressor that makes cool air for you while you’re driving around Charlotte NC in the summer.

The power steering and power brake pumps are driven by the serpentine belt in most vehicles. Those pumps make the pressure that assists your steering and braking.

In many vehicles, the water pump is driven by the serpentine belt. The water pump is what circulates the coolant that protects your engine. In some cars around Charlotte NC, the water pump is driven by the timing belt.

The radiator cooling fans on some vehicles are also driven by the serpentine belt. Some have separate electric motors. That’s really a lot of work for one belt.

But modern engine design has a single belt that snakes around the front of the engine and drives most if not all of these accessories. Serpentine belts do a lot of work, but they’re tough and can last for thousands of miles.

Just how long will they last? That’ll vary for each individual car in the Charlotte NC area. Your manufacturer will have a recommendation for when it should be changed, but it could need it sooner. The good news is that a visual inspection can reveal a belt that’s getting close to failing.

City Chevrolet can look at the belt: if it has more than three or four cracks per inch it needs to be replaced. A deep crack that’s more than half the depth of the belt – replace. Frayed, missing pieces, a shiny glazed look? It’s out of there.

What’s involved in replacing the belt? First the old belt is removed. Then a new one is fitted around all the pulleys for the accessories and the drive. There’s a special pulley called a tensioner.

This pulley is mounted to the engine block with a spring loaded arm. Its job is to apply the correct amount of tension to the belt to keep it from getting loose and maybe slipping off. Because the spring in the tensioner pulley wears out, AutoNetTV recommends replacing them at the same time as the belt. It just makes sense.

What are the warning signs that there’s a problem with the serpentine belt? You may hear a squealing sound from under the hood when accelerating around our Charlotte NC streets. A loose belt might give you a slow, slapping sound.

What do you do if your belt breaks? If you’ve actually had that happen on our local Charlotte NC freeway, it can be a little scary. Often the first thing you notice is that you have no power steering or power brakes. Don’t panic – you can still steer and brake, but you’ll have to do the work. It’ll be harder to steer and you’ll need more time and effort to stop, so plan accordingly.

Your dashboard will light up will all kinds of warnings. You’ll see a warning about your cooling system if you have a water pump that’s driven by the serpentine belt. This is very critical because without your cooling system working, your engine will overheat. If you don’t stop you’ll have massive engine damage, maybe to the point that you need a new engine. Pull over as quickly as you safely can. Open your windows and turn the heater on full blast to provide a little engine cooling and pulled over as soon as possible.

The battery light will come on because the alternator isn’t working. If your car’s water pump isn’t driven by the serpentine belt, you’re not in danger of overheating so you can drive a little further if necessary. But the battery will run down to the point where the car won’t run and will just shut off. You don’t want that to happen while you’re driving in our local Charlotte NC traffic.

Remember, this does not have to happen if you replace your serpentine belt on schedule. Ask your technician at City Chevrolet to check your belts and hoses from time to time so you can take care of them if they need to be replaced prematurely.

City Chevrolet
5101 East Independence Blvd
Charlotte, NC 28212
(866) 409-3468

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Diesel Maintenance For NC

April 24th, 2012 by citychevy

At City Chevrolet we hear from a lot of people who are excited about the new diesel engines that will soon be available in passenger cars and SUV’s. But our NC friends are often curious about the preventive maintenance requirements. People may not know that diesel engines have long been used extensively in Europe and Asia. In fact, in some markets, there’re nearly as many diesel powered passenger cars as there are gasoline.

Here’s who’s announced or is expected to announce new diesels for North America: BMW, Mercedes, Audi, Volkswagen, Nissan, Honda, Toyota, Hyundai and Subaru. Of course, the US auto makers will be expanding their diesel offerings as well. Diesels will become a very big deal here in NC.

You may ask, why has it taken so long getting to NC and North America? There are a bunch of reasons like fuel tax policies and such, but the biggest hurtle was that NC diesel fuel had a high sulfur content – too high for the latest generation of highly refined diesel engines. Recent government mandates to remove sulfur now opens up NC to the engines the rest of the world’s been enjoying for a long time.

Why are diesels so popular worldwide? Well, for starters, diesels get up to 30% better fuel economy than gas engines. And they last a lot longer. And modern diesel engines are refined, quiet and powerful – and there’s none of that black smoke we used to see.

Some people may think that diesels create more pollution. But, you need to rethink diesels. Environmental pollution standards for diesel cars and light trucks are scheduled to be as strict as they are for gasoline vehicles. A modern diesel engine is as clean as a gas engine.

You may also have heard a lot in the news about bio-diesel. The exciting thing about diesels is that they’re not limited to fossil fuels. They can run on fuel made from vegetable oil. There are refineries that make diesel fuel from cellulosic waste like woodchips from lumber mills. There’s even this cool new process where a special strain of algae is used to convert carbon dioxide, water and sunshine into bio-diesel. That’s still a ways off, but you can see that diesel can become a sustainable source of fuel.

And, there are not a lot of trade off’s with diesel in terms of performance. A modern passenger car diesel is very smooth, quiet and quick. Most folks wouldn’t notice any difference. For those who tow trailers and haul heavy loads, diesels will be an improvement.

Now diesel engines are heavy duty, so they cost more than gas engines. But they get better fuel economy – so the break-even point is largely dependent on the difference between NC gas and diesel prices at the pump and how many miles you drive. And diesels have a higher resale value.

Now, let’s get back to diesel maintenance. You have to keep in mind that most of the new diesels are just coming in, or will be over the next couple of years, so we don’t have the maintenance schedules to make direct comparisons yet.

But going off what we already have in NC, we can expect fluid drain intervals to be similar to gasoline engines. Diesels do require very clean fuel, air and oil, so their filters are much higher capacity than gasoline filters and cost more. The engine air filter needs to be changed more frequently as well.

Repair costs are similar. As with gasoline engines, proper maintenance is the key to long engine life and to avoiding repairs. So pretty much what we have come to expect with gas vehicles; coolant system service, transmission service, power brakes, power steering, differential, filters, fuel system, and so on. And the payoff for you, if you’re the kind that likes to keep your vehicles for a long time, is that a properly maintained diesel engine can last for hundreds of thousands of miles.

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Nitrogen Fill For Tires in Charlotte NC

April 17th, 2012 by citychevy

So, everyone in the Charlotte NC area knows how great helium is – you know, party balloons, squeaky voices. But a lot of people around Charlotte still haven’t heard about the benefits of nitrogen in your tires, and how it can help your tires. Here’s some great advice from AutoNetTV, brought to you by City Chevrolet.

Nitrogen has actually been around for a long time in the Charlotte NC commercial sector, but it’s just starting to catch on for private vehicles in the 28212 zip code area.

Why nitrogen in your tires? Air is air, right? Actually, it turns out there is a difference.

Contact City Chevrolet to learn more about nitrogen in your tires
You can find us at:
5101 East Independence Blvd
Charlotte, NC 28212
Or call us at (866) 409-3468

The heart of the matter is maintaining proper tire inflation. When your tires are properly inflated, they last longer, handle better and more safely, and save you money at the gas pump.

The problem is that tires filled in Charlotte with regular air can lose a pound and a half of air pressure every month. This just happens as the oxygen in the tire seeps out. So if you don’t check your pressure for a month or two, well, you can be significantly low – low enough to actually affect your handling, shorten tire life and waste money at the fuel pump.

How does nitrogen help? Regular air contains about 78% nitrogen. Nitrogen is the largest molecule in air. It’s dry and non-flammable. Air also contains 21% oxygen, which is smaller and seeps out of the tire three to four times faster than nitrogen.

So, a tire filled with nitrogen at City Chevrolet will take about six months to lose as much pressure as regular air does in just one month. So it’s more forgiving for those who don’t check their pressure every week.

Also, when oxygen is at higher temperatures – like those inside your tire when you’ve been driving for awhile – it oxidizes the inside of your tire. Getting the oxygen out of your tire means that it’ll last longer.

Who’s using nitrogen? Well, let’s start with NASCAR and Indy. These racers like nitrogen’s ability to maintain consistent tire pressure and reduce tire temperatures under very demanding conditions. The US government requires all commercial aircraft to have nitrogen in their tires. NASA and the US Military use nitrogen. The mining industry has been filling those “humongous” tires with nitrogen for years. And semi trucks and trailers are starting to use nitrogen extensively.

You may have heard some detractors of nitrogen. But the studies and white papers from tire and vehicle manufacturers demonstrate that the technology really works.

In fact, a prominent consumer research group did a study where they filled some tires with air and some with nitrogen and stacked them outside for a year. They observed that the nitrogen filled tires did hold their pressure better, but they couldn’t see the economic benefit. But that particular test has very little to do with the real world. Most tires are actually holding up cars and they also get driven around and do a lot of work. So if nitrogen helps them last longer, saves gas and gives safer handling, it’s worth considering.

Learn more about nitrogen in your tires by watching our attached auto tips video from AutoNetTV.

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Power Steering Service At City Chevrolet In Charlotte

April 10th, 2012 by citychevy


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Many Charlotte drivers have been hearing about new advances in power steering technology, specifically, electric power steering. Some very high-end cars have been featuring electric power steering for a few years. An electric motor directly provides the power assist to make steering easier. Undoubtedly we’ll see much more of this in Charlotte as full electric cars and electric hybrids become more common.

The vast majority of cars and trucks serviced at City Chevrolet in Charlotte use a hydraulic power boost system. With hydraulics, fluid is pressurized by a pump which actuates a hydraulic cylinder to reduce steering effort. Some of these pumps are powered by an electric motor. Most pumps are powered by the serpentine belt driven by the engine.

Power Steering Service At City Chevrolet In CharlottePower steering fluid has the necessary hydraulic properties and the ability to lubricate the internal parts. The power steering fluid also protects SUV components from rust and corrosion.

Charlotte car owners should be aware that manufacturers recommend that the fluid be replaced on schedule.
At City Chevrolet, the old fluid is drained and the system cleaned thoroughly. Fresh fluid is then installed.

Unfortunately, many Charlotte people don’t realize how important it is to service their power steering, or even that it should be done at all. A neglected power steering system can develop leaks and the pump won’t last as long.

Signs that you may be having problems with your power steering include the need to constantly add power steering fluid, a loud whining from the pump, erratic power assist or high steering effort. If you’re experiencing any of these problems, have your power steering checked out at City Chevrolet in Charlotte.

In addition to the pump and hydraulic system, there are mechanical parts in the steering system. The rods, arms, joints and knuckles that actually turn the wheels can become worn or damaged. A standard alignment service includes an inspection of steering components.

If you notice any play in the steering wheel, that the steering wheel is off center, or a noise coming from your front wheels, especially when turning, have your City Chevrolet advisor do an inspection so the problem can be corrected. Waiting too long could cause uneven tire wear and may even lead to steering failure. Call City Chevrolet today at (866) 409-3468.

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Suspension Service At City Chevrolet

April 3rd, 2012 by citychevy


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Suspension systems will continue to operate effectively for many years and tens of thousands of miles. Eventually SUV components do wear out, but how long that takes depends a lot on how you drive in Belmont.

As you can imagine, if most of your driving is on smooth NC highways, your shock absorbers will last a lot longer than if you do most of your driving on bumpy roads or hauling heavy loads. In addition to just wearing out, SUV suspension components can be damaged in an accident or by a hard impact – like a pothole, hitting a curb or a rock in the road. Because the life span of shocks can vary so widely, your SUV manufacturer recommends periodic inspections.

Suspension Service At City ChevroletDuring an inspection at City Chevrolet, your Friendly Belmont service technician will check for worn, broken or missing parts. Let me give a rundown of the major suspension components.

First there are the springs. The springs hold the weight of the vehicle. There are several kinds of springs. Springs are obviously heavy duty parts that rarely break or wear out. Shock absorbers work in conjunction with springs to smooth out the ride and help keep the tires on the road. The shocks are key to handling performance and ride comfort.

You’ve probably heard of struts. They combine a shock absorber and a coil spring in one unit. Shocks and struts will wear out over time. There are some signs that shocks or struts are wearing out. The tires may have a cupped wear pattern. This is from the shocks bouncing unevenly. You may notice a floaty or drifting sensation when cornering. If the front of your SUV dives excessively when stopping, or rocks back and forth after you stopped, your shocks may be worn out. And if they are leaking fluid, it’s definitely time to replace them.

If you are experiencing any of these symptoms, visit City Chevrolet for a suspension inspection. Same if you’ve been in an accident that involved one of your wheels. If your SUV suspension actually fails, it could lead to a serious accident, so take care of these things.

When you replace your shocks, it’s usually a good idea to replace all four at the same time. That’ll give you more even handling. Talk with your City Chevrolet service advisor because you don’t want a big difference between the performance of your shocks from wheel to wheel, and replacing all may be the safest bet.

There different grades of shocks and struts. You always want to use a replacement shock or strut that equals the one that came as original equipment when your SUV was new. But remember, they were designed to meet the expected needs of the broad range of Belmont people who buy that particular vehicle. Your needs may be more specialized.

For example if you want increased handling performance for your SUV, your Friendly City Chevrolet advisor can recommend an upgraded shock or strut to give you what you want. If you haul heavy loads or trailers, you can get a more heavy duty shock absorber.

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Before You Leave Charlotte, Get A Trip Inspection

March 27th, 2012 by citychevy

You know, at City Chevrolet we get a lot of people asking about how to prepare their car for a trip. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of Charlotte so you may be anxious to know that the car is up to the task and won’t leave you stranded.

You really do need to plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around Charlotte to see if you can feel any vibrations: are the wheels are in balance? Is the car tracking straight? Is the alignment ok?

Come in and see us for trip inspection.

City Chevrolet
5101 East Independence Blvd
Charlotte, NC 28212
(866) 409-3468

The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles, you may consider putting in the high-mileage formulation to clean harmful sludge deposits in the engine. You may also need a new PCV valve and an engine air filter.

How about your transmission and brakes? Have you had your transmission and brakes inspected in the last six months?

How are your wiper blades? There’s nothing like not being able to get rid of the bug juice on a long road trip away from Charlotte.

Check your owners’ manual for any other recommended service and have City Chevrolet do the multi-point inspection before you head out.

Consider also having the coolant system serviced – you want to stay within the manufacturer’s recommendations. If you’re towing a trailer you’ll want to be keep in mind that you’ll be going a long way under severe conditions.

A lot of folks overlook severe conditions like towing, or summer heat, or driving on dirt roads. Plan ahead for your next road trip – we want you to get there and back.

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City Chevrolet Maintenance Tips: The Belt Goes On

March 20th, 2012 by citychevy


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Today’s City Chevrolet auto maintenance article focuses on your serpentine belt. Your serpentine belt is a long belt that’s driven by your engine. It winds around several accessories that power important automotive systems. Let’s go over them.

First, the serpentine belt drives your SUV air conditioning system. It spins the compressor that makes the cool air that takes the edge off the summer heat in Charlotte.

Next, the belt powers the alternator. The alternator creates electricity that’s used by your SUV’s electrical systems and also charges your car battery. City Chevrolet Maintenance Tips The Belt Goes OnAll Charlotte drivers know that without the alternator, the battery will go dead in a few miles.

The serpentine belt may also run the pumps for both the power steering and power brakes. And, on many SUVs, the serpentine belt powers the water pump. The water pump circulates coolant through the engine to keep it within normal operating temperatures as you drive around Charlotte.

Now on some SUVs, the water pump is powered by the timing belt instead of the serpentine belt. So you can see the serpentine belt does a lot of work. And it if breaks, it affects a lot of systems. That’s why manufacturers and your service advisor at City Chevrolet have recommended that it be changed every so often so that it doesn’t fail.

Your Charlotte service technician can perform a visual inspection of the belt to see if it has any cracks that signal the belt could fail soon and will measure the amount of belt material to make sure there is enough.

There’s a special, spring loaded pulley attached to the engine called the tensioner pulley. Its job is to make sure there’s a constant tension on the serpentine belt so that it doesn’t slip. The spring can become worn and no longer provide the necessary pressure to keep the belt tight. At City Chevrolet, we recommend that the tensioner be replaced at the same time as the serpentine belt.

All in all, the serpentine belt’s an important part for the function of your SUV.
And it’s not that expensive to replace in Charlotte – so it’s good to do so before it fails.

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NC Balance: Wheel Balancing and Tire Rotation

March 13th, 2012 by citychevy

Everyone in the Charlotte area wants our tires to last as long as possible. Two ways to maximize tire life are wheel balancing and tire rotation.

When wheels are out of balance, they wobble a bit. That makes the tires wear in a cupping pattern. And they vibrate. To fix this, your service technician at City Chevrolet puts weights on your wheels to balance them out. If a front wheel is out of balance you’ll feel it in the steering wheel. If it’s a rear wheel you’ll feel it through your seat.

That brings us to tire rotation. The front tires on a car wear out more quickly than the rear tires. As they push through turns from Charlotte to Mount Holly, the shoulders of the front tires wear down. So rotating front and rear tires allows them to all wear at about the same rate over the life of the tire.

Proper tire inflation will also help your tires last longer. Under-inflated tires wear excessively on the shoulder and may even overheat. This could cause tire damage or a blow out. Over-inflated tires wear to fast in the middle.

Four wheel drive trucks and SUV’s tend to wear their tires more unevenly so rotation is even more important with them. Give us a call to get our recommendation on your SUV.

See your owner’s manual or ask your service technician at City Chevrolet for your recommended tire rotation schedule. It’s usually every 5,000 to 8,000 miles.

Tires cost a lot and they are one of the most critical safety components on your vehicle. Take care of them and they’ll take care of you.

City Chevrolet
5101 East Independence Blvd
Charlotte, NC 28212
(866) 409-3468

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