Differential Service

January 24th, 2012 by citychevy

Here at AutoNetTV, we have viewers, like you, from all across the country who write to us with questions or feedback. One common question we’re asked is: What is a differential and what does it do? You may have been told your differential needs service, or seen it as an option up on the service menu. Differential service covers a lot of things, so let’s first talk about what a differential does.

As you drive through a turn, your outside wheels and inside wheels turn at different speeds. Kind of like the cars going around a race track – the ones driving in the outside lanes have a greater distance to travel than the cars in the inside lanes. The differential is what allows the outside and inside drive wheels to rotate at slightly different speeds so that the tires don’t hop or skip while taking corners, or lose traction in dirt or snow. Differentials have gears in them that transfer the power from the drive train to your wheels – which is why they’re often referred to as gear boxes. The gears need to be very strong to do this work, and they need to be properly protected so that they’ll last.

All vehicles have some form of differential. If you have a front-wheel drive car, your differential is often called a transaxle and is located in the front. If you have rear-wheel drive, the differential is in the back of the car. If you have a four-wheel drive vehicle, you will have a differential in the front and the back – and in the middle as well. The center differential adjusts for differences in speed between the front and rear wheels.

Differential fluid lubricates and cools the gears. Over time, the fluid can get dirty from bits of the gears grinding off. The additives that keep the fluid clean and protect the differential break down over time. So your vehicle manufacturer has scheduled intervals for you to have your differential fluid changed.

Differentials are hard working mechanisms, and, along with the gears in a manual transmission, need to be serviced regularly with high-quality, replacement fluid. Your Charlotte automotive service advisor can give you more information as to when your next differential service is recommended. You can also ask if they have a record of when the service was last completed.

As with most service intervals, if you are driving under more severe conditions, you will want to service your differential more frequently. “Severe service” conditions are defined in most owners’ manuals, and include: frequent starts and stops, short trips, cold weather, hot weather and towing. All these conditions add to the stress of the vehicle and its parts. Also, off-roading in NC can be especially hard on differentials, especially if you cross streams. Proper service will extend the life of your gears and keep them running more smoothly. If you have never had your differential checked, visit http://www.citychevrolet.com/aboutus/contactus.jsp?ptitle=Contact Us for more information.

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Proper Fluids for Your Vehicle

January 17th, 2012 by citychevy

We would like to give you an update on some of the things happening in automotive fluids. You know, cars are becoming more sophisticated everyday – and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.

The do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many NC car owners rely on the advice of their service consultant to not only get the correct family of fluids, but to suggest the formulation that is best for their car and the way they drive.

Let’s start with engine oil. If you have been paying attention, you will have noticed a number of new oil weights on the scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. Manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Charlotte service center will know what weight your manufacturer recommends – and it’s important to follow those recommendations. A service adviser at City Chevrolet can also offer suggestions for special formulations and can explain conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, manufacturers only called for a couple of different types of coolant. Now there are several different formulations that are needed because of the different materials that manufacturers are using to build the cooling system. Using the wrong type of coolant can actually void your warranty, so you want to get that right.

Transmission fluid is beginning to be specialized as well. New transmission designs have particular requirements that mandate the use of specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids you need will grow. And, some of the formulations will cost a little more. Fortunately, your Charlotte service center will continue to update their training to keep pace with technology so that you’ll get the right fluids your car needs. It’s all part of the commitment your service center makes to your driving peace of mind.

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PCV Valve Replacement

January 10th, 2012 by citychevy

The energy from exploding fuel is what powers your engine. But some of the vapors from the explosions escape into the lower part of the engine, called the crankcase. The crankcase is where your engine oil hangs out. These gases are about 70% unburned fuel. If the gases were allowed to stay in the crankcase, they would quickly contaminate the oil and turn it to sludge. Sludge is one of the biggest enemies of your engine, clogging it up, eventually leading to expensive failures. Also, the pressure build up would cause seals and gaskets to blow out. Therefore, these gases need to be vented out.

Gasoline engines used to simply have a hose that let the poisonous fumes vent out into the air. In 1963, the federal government required gas engines to have a special one-way valve installed to help reduce dangerous emissions. Diesel engines are not required to have these valves.

The positive crankcase ventilation, or PCV, valve routes crankcase gases through a hose and back into the air intake system where they are re-burned in the engine. Fresh, clean air is brought into the crankcase through a breather tube. It’s really a pretty simple system, but does an important job. The re-circulating air removes moisture and combustion waste from the crankcase, preventing sludge. This extends not only the life of your oil, but the engine as well. The PCV relieves pressure in the crankcase, preventing oil leaks.

Eventually, the PCV valve can get gummed up. Then it can not move enough air through the engine to keep it working efficiently. If the PCV valve is sticking enough, you could have oil leaks, excess oil consumption and a fouled intake system. If you experience hesitation or surging or an oil leak, it may be a sign of PCV value problems. Your owners’ manual may give a recommendation for when the PCV valve should be replaced – usually between 20,000 mi/32,000 km and 50,000 mi/80,000 km. Unfortunately, some manufacturers don’t list a recommendation in the manual, so it can be easy to overlook.

Many PCV system problems can be diagnosed with a visual inspection. Fortunately, PCV valve replacement is both quick and inexpensive. Proper oil changes will greatly extend the life of the PCV valve. Skipping a few recommended oil changes can allow varnish and gum to build up in the valve, reducing its efficiency. So now when your Charlotte service technician tells you its time to replace your PCV valve, you will know what he’s talking about. If you have had your car for a while and this is the first you’ve ever heard of a PCV value, ask your tech to check yours out or call City Chevrolet at (866) 409-3468.

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Tire Replacement: What Belmont Drivers Need to Know

January 3rd, 2012 by citychevy


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Looking at getting some new tires? The choices at Belmont tire stores can be a little overwhelming. Suppose you have an SUV and are trying to decide between all season tires or some that are also rated for off-highway. Do you get off the payment on the outskirts of Belmont more than most? If so, some additional off-road traction would be nice.

Tire Replacement: What Belmont Drivers Need to KnowMaybe the real reason for wanting those off-highway tires is that they look cool. Well there’s nothing wrong with that. If you make sure that you’ve got your functional needs covered with your selection, then you can have some fun with where you go from there.

Let’s suppose you zip around Belmont in a sporty car. You may like to run a high-performance summer tire when the weather’s good. When NC weather turns cold, you can put on high-performance winter tires. For the kind of driving you like to do, you want full-on performance tires. All-season tires are naturally a compromise that works well for most Belmont drivers, but since you have a choice, go for dedicated summer and winter tires.

When it’s time for new tires, visit with a knowledgeable City Chevrolet tire professional. Describe your needs and wants. He’ll come up with some selections for you to discuss. And once you settle on a type of tire, there are options for special needs: like pulling a trailer or carrying heavy loads.

Tires are one of the biggest purchases for Belmont drivers. With so many choices, you’ll be able to get what’s best for you. Take their time. And don’t worry about what’s in stock. If you want something that isn’t here at City Chevrolet, manager Tim Whitten can order it. Chances are you’ll be rolling on your new tires in a couple of days.

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Fuel Injectors

December 27th, 2011 by citychevy

The last new car sold with a carburetor in North America rolled out of the dealership in 1990. Since then, all new vehicles have had fuel injectors. In very simple terms, a fuel injector is a valve that squirts fuel into your engine. Your engine control computer tells the fuel injector how much gas to deliver as well as the precise time it should be delivered. Of course this happens thousands of times a minute. Fuel injection is a much more precise way of delivering fuel than carburetors. That translates into better fuel economy and power. Virtually all fuel injectors for gas engines are known as port fuel injectors because they deliver the fuel to a port just outside the cylinder. Port fuel injectors operate at about 40 to 80 pounds per square inch of pressure.

A few auto makers have introduced gas direct injection systems on some engines recently. These systems inject the gas directly into the cylinders under very high pressure – hundreds of times the pressure of port injection systems. Although more complicated, direct injection technology promises greater power with improved fuel economy, so we can expect to see more of it in the future.

As you can see, the level of precision required of your fuel injectors is very high. They need to be operating properly in order for your car to run right.

High temperatures under your hood and variations in gas quality cause fuel injectors to become fouled with wax, dirt, and carbon. Injectors can become partially clogged, preventing them from delivering the proper amount of fuel at the correct pressure. The design of each engine requires a specific spray pattern from the fuel injector that might be altered when the injector is dirty. When injectors are dirty, the fuel doesn’t burn as efficiently resulting in poor fuel economy and loss of power. So it is important to keep your fuel injectors clean.

Skilled service technicians at City Chevrolet in Charlotte can perform a fuel system service for you. (Visit http://www.citychevrolet.com/aboutus/contactus.jsp?ptitle=Contact Us.) That is a fuel system service – not just fuel injector cleaning. That is because the fuel has a lot of ways to become dirty or contaminated between the gas tank and the fuel injector. A fuel system service starts with a fuel filter replacement. This filter cleans the gas as it leaves the tank. The various parts of the fuel intake system need to be cleaned from time to time to remove harmful gum, deposits and varnish. Finally, the fuel injectors are cleaned so that they operate properly and deliver the right amount of fuel at the right time.

Your Mount Holly area service center uses a process for cleaning your fuel system that includes state-of-the-art cleaning chemicals as well as some old fashioned scrubbing. Proper maintenance of your fuel system means that you will spend less on gas, enjoy strong performance and prevent costly repairs down the road.

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Headlamp Replacement

December 20th, 2011 by citychevy

Like everything automotive, there have been great strides in headlight technology in recent years. We can all drive more safely at night because of it. Good headlights improve visibility down the road, enabling you to see farther. They also improve your peripheral vision, helping you to see the sides more clearly. The more you can see, the quicker you can react to road conditions. This is important because nearly half of traffic fatalities take place at night. And as the country’s population ages, everything that helps older eyes is welcome.

Most new cars come with halogen headlamps. A decade ago, halogens were exotic and expensive. Now that they are standard equipment, the price has come way down. Many luxury cars are equipped with high intensity discharge, or HID, headlamps. You have probably seen them on the road, they’re very bright and have a bluish tint.

From behind the wheel, there is no doubt that HID headlamps are the best thing going. However, many people complain about HID lights in on coming traffic or when they approach from behind. In fact, when the National Highway Traffic Safety Administration called for public comment, they received a record number of complaints about HIDs. This has lead to several studies – your tax dollars at work. Some expect future regulation of HID lamps.

All halogen headlamps dim over time. Experts recommend that they be changed out once a year. AutoNetTV suggests you replace your headlamps in the fall at the end of Daylight Savings Time. It’s easy to remember – when you change your clock, change your headlamps. Remember to replace all headlamps at the same time – then all your lights will be equally bright. You will appreciate it during those long winter nights.

If you have an older car with old style headlamps – they make halogen replacement lamps for most cars. You’ll be amazed at the difference this upgrade will make.

In addition to regular halogen lamps, you can upgrade to premium lamps that filter some of the yellow light, making a bright white light that’s more like natural sunlight. This light’s easier on the eyes and should improve reaction time.

Now, you may be able to step up to HID headlamps, depending on the kind of car you drive. These lamps should last the life of your car, but cost several hundred dollars a pair. If you want other drivers to think you’re running HID lamps, you can even buy regular halogens that have a bluish tint. Does she or doesn’t she? Only her NC automotive service technician knows for sure.

Over time, plastic headlight covers can get cloudy or yellowed. In fact, AAA reports that nine out of ten headlights are dirty or yellowed, greatly reducing vision. In addition to helping you replace your headlamps, many service centers such as City Chevrolet in Charlotte, NC can restore your headlight covers. Headlights can be restored at a fraction of the cost of replacing.

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Timing Belt Replacement in Charlotte

December 13th, 2011 by citychevy

Today we want to talk about timing belts. They’re something that many Charlotte drivers don’t know much about and yet your vehicle won’t run if it’s broken – and it could cause many thousands of dollars damage if it does break. A broken timing belt is usually a tale of woe. Even though timing belt replacement is scheduled in the owner’s manual, it’s not the kind of thing that most Charlotte car owners remember because it’s not well understood.

Let’s review what a timing belt does. As you know, the engine’s power is generated in the cylinders. A piston rides up and down in the cylinder. During the first down stroke, an intake valve at the top of the cylinder opens and air and fuel is drawn into the cylinder. Then the piston returns to the top, compressing the fuel and air mix. At the top, the spark plug fires, igniting the fuel pushing the piston down in the power stroke. As the piston once again returns up in the final stroke of the cycle, an exhaust valve opens at the top of the cylinder and the exhaust is pushed out. The timing belt is what coordinates the opening and closing of the intake and exhaust valves. It’s called a timing belt because the valves have to open and close at just the right time.

Now, not all Matthews and Belmont vehicles have timing belts. Some have timing chains. Like the name implies, they use a chain rather than a belt to perform the function. It used to be that most engines used timing chains, which are extremely durable. Manufacturers started using belts rather than chains to save money in the manufacturing process. So now we’re left with a component that can break. They sort of shifted the problem to us. There are two broad categories of engine design: interference and non-interference. If the timing belt on a non-interference engine breaks, the engine simply stops running. That could be very dangerous depending on where you are at the time, but it causes no internal engine damage.

Interference engines, on the other hand, will get real messed up when the timing belt breaks, because the valves will actually fall down into the path of the pistons. Things get chewed up when that happens and it’ll cost thousands to repair the engine.

So, what are the warning signs? Unfortunately, there really aren’t any. There aren’t tell-tale sounds. In some vehicles, a technician from City Chevrolet may be able to see part of the belt for a visual inspection, but many have a cover that’s in the way. The reality is that if the belt slips even one notch, it might as well be broken for all the damage it’ll cause. There’s no middle ground.

So how can we avoid these problems? Simply replace the timing belt when your owner’s manual calls for it. It can be 60,000 miles; it might be 90,000 or 100,000 miles. The point is, if you have 60,000 or more miles, ask your City Chevrolet service advisor right away if your manufacturer requires a timing belt replacement.

Contact City Chevrolet to learn more about your car’s Timing Belt
You can find us at:
5101 East Independence Blvd
Charlotte, NC 28212
Or call us at (866) 409-3468

Sometimes you can go quite a while without a failure, but we’ve seen them happen within a couple of oil changes of being due. It’s not worth the risk.

What does it cost to replace a timing belt in Belmont or Mount Holly? Well, that really depends on what kind of car you have. I can tell you that it’s usually not very easy to get to the timing belt – you often have to remove some accessories to get at it. It isn’t a cheap procedure, but it’s a fraction of what it could cost to repair the damage caused by a failure.

At City Chevrolet we’re all about trying to prevent costly repairs, keeping you and your passengers safe and increasing your driving enjoyment. Thanks to AutoNetTV for their great auto video tips.

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Finding Vehicle Recall Information From Charlotte

December 6th, 2011 by citychevy

No matter how well they’re made, cars are bound to have problems with their design or manufacturing. When the government thinks a problem is really serious, they require the manufacturer to issue a recall notice to Charlotte residents and to fix the car free of charge. The manufacturer then tries to contact everyone who owns that type of car in Charlotte and elsewhere until the work is done.

If you have questions about vehicle recalls, give us a call:
City Chevrolet
5101 East Independence Blvd Charlotte, NC 28212
(866) 409-3468

These recalls always affect safety, so you need to take them seriously. It’s really easy to find out if a vehicle is being recalled. For links to government sites, look in the AutoNetTV website.

Other website include: carfax.com; autobytel.com; and dmv.org. All of these sites have free recall searches.

Recalls are pretty serious and don’t happen all that often. But sometimes cars have less serious problems that you still might want to know about. In this case, manufacturers issue what is known as a Technical Service Bulletin – or TSB. These bulletins tell service centers how to repair a problem that occurs frequently or is especially difficult.

The pros receive updated information through subscription plans, which are sometimes available in consumer versions too. You can buy access to these for an annual fee.

Whatever your source, pay attention to vehicle recalls to keep you and your passengers safe.

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Odometer Rollback On Your Charlotte NC Auto

November 29th, 2011 by citychevy

How do you know if an odometer is telling the truth?

Well, back in ’86, Congress passed the Truth-in-Mileage Act to protect NC consumers against mileage fraud. It says a NC seller must certify the mileage reported is the Actual Mileage.

To have your odometer checked in Charlotte NC, stop by City Chevrolet:

City Chevrolet
5101 East Independence Blvd
Charlotte, NC 28212
(866) 409-3468

If it isn’t, the seller must say why; like maybe the odometer is past its mechanical limits. Some older odometers only go to 99,999 miles and then start over at 0. Or, the odometer has been tampered with, broken or replaced.

If the seller tells you the mileage isn’t accurate, there’s not much chance of putting a good number to it; And there’s the unscrupulous seller who claims the reading is true, but it’s not so. What can you do?

First, you can go to www.CarFax.com, where for a small fee, they’ll give you a comprehensive vehicle history search on your SUV, showing local Charlotte NC ownership history, accident reports, total-loss events, Manufacturer buybacks, Lemon reports and warranty status.

You can get a mileage history by checking with the local Charlotte NC DMV (or wherever you happen to be) and other verified sources looking for inconsistencies in the mileage reported when the car’s bought and sold. If there are signs odometer rollback, now you’ll now.

If so, proceed with caution. Or, negotiate a lower price. Or just walk away. There’s always another.

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Charlotte Drivers Severe Service Maintenance Schedules

November 22nd, 2011 by citychevy

Your vehicle manufacturer publishes two auto maintenance schedules. The regular schedule and the severe service schedule. It’d be wrong for us to tell you that everyone in Charlotte always needs to follow the severe service schedule – but its wishful thinking to say that the regular schedule is always good enough for your SUV.

Contact City Chevrolet to learn more about Severe Service Requirements for your SUV
You can find us at:
5101 East Independence Blvd
Charlotte, NC 28212
Or call us at (866) 409-3468

At City Chevrolet we’ll give you the definitions and explain the issues, and you can be the judge. Most manufactures list the following as severe conditions:

  • Most of your trips are less than four miles.
  • Most of your trips are less than 10 miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway.
  • You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Driving in very hot or very cold weather.

So think about your typical week. Do you live a block from a NC freeway on-ramp and enjoy a non-stop commute to work in Belmont or Mount Holly? Or are you like the rest of us where 90% of our trips are on the severe service list?

The answer may be different at different times of the year and for the different drivers in your family. Think of the two service schedules as bookends. Let’s suppose your owner’s manual says the severe service oil change recommendation is 3,000 miles and the standard recommendation is 5,000 miles. You know that you need to change the oil somewhere between 3,000 and 5,000 miles. Look at your driving patterns and Charlotte road conditions and honestly evaluate which end of the spectrum you’re closer to.

If you have a job in a neighboring town such as Matthews or Belmont and most of your commute is freeway miles, you may choose the regular service schedule for your car. On the other hand, if you live within a few miles of work and only get on the highway a handful of times every month, something closer to the severe service schedule is more appropriate.

Now why is this so important? Moisture builds up in the engine oil from normal condensation. Short trips around Charlotte or driving when it’s really cold means that the engine doesn’t heat up enough for the moisture to evaporate. The water in the oil leads to oil sludge that gums up your engine and doesn’t let the oil protect it as well. That’s why you need to change your oil more frequently – to get the sludge out before it causes problems.

Towing, heavy loads and very hot NC summer weather means that your engine and transmission will operate at higher temperatures and with more stress. The fluids will break down more quickly. Additives that clean and prevent corrosion will be depleted sooner. Dusty conditions, which may extend also to areas with high air pollution, mean that fluids will get dirty faster and that filters will plug up and won’t work right.

All of these things can lead to premature wear and repairs down the road. They’ll also hurt your fuel economy. If you want some personalized advice, talk with your Friendly City Chevrolet service advisor. We can help you restore your vehicle to good working order and help you know the best schedule to follow. If you’re not sure, err on the side of protection.

Watch our informative AutoNetTV auto video tips at the top of this post.

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